FAQs

Welcome to the Kaashan FAQ section!
We know you might have questions while shopping for your perfect dress, so we’ve put together some answers to help you. We want your experience at Kaashan to be as smooth and enjoyable as possible.

How should I care for my dress?
To keep your dress looking beautiful, we suggest washing it by hand or using the delicate cycle in cold water. Avoid harsh detergents or bleach, as they can damage the fabric. Proper care will keep your dress in great shape for a long time.

What’s your return policy?
If your dress isn’t right, don’t worry! You can return it within 14 days of delivery for a refund or exchange. We want you to be happy with your purchase. For more details, please check our Return Policy page or contact our friendly customer service team.

Do you ship outside of Pakistan?
Currently, we deliver only within Pakistan. We are working on expanding to international shipping soon, so stay tuned for updates. Feel free to contact us with any questions about shipping.

Have more questions?
If your question isn’t answered here, don’t hesitate to get in touch. Our team is always ready and happy to assist you with anything you need!